Frequently asked questions

When I restore a box with the exchange plugin (new) and if the user account has been deleted, does the recovery take the user into account?

No. It is for the administrator to recreate a user and then restore the box.

Is an agent necessary to back up the WIN 2008 servers?

Yes, a WSD module is installed with the backup agents and Netwoco.

Do I necessarily need the Internet to install Wooxo?

It is technically impossible to activate the backup software without activating it online. The Wooxo administration is via a remote server that will among other things allow updates and alert notifications to be sent in the event of anomalies. 

Can I set up a remote server myself and set the file transfer to this server?

Yes, on a second Wooxo Box. It’s then about our TwinBox offering. 

How can I assess my needs in terms of backup?

We have developed a unique tool for calculating the disk space which allows you to have an overview of the capacity in order to anticipate it. You already can make an on line security diagnosis. Our security experts are also at your disposal to carry with you a thorough diagnosis of your needs.